Terms of Service

Last updated: 29 June 2026

1. About this service

G3 Systems, operated by Liam Grozdanovski as a sole trader (ABN: 57 801 499 250), provides an AI Governance & Compliance platform that helps businesses draft internal policies and manage staff acknowledgements. The service is provided for informational and operational purposes only.

2. No legal advice

Content generated by the platform may be produced with AI assistance and is provided as a starting point. It is not legal advice and may not be complete or suitable for your circumstances. You must seek independent legal advice before relying on any policy.

3. Monitoring clause

The platform may monitor AI usage within supported secure environments, including the secure in-app chat and any supported browser extension experiences. Business owners remain responsible for AI usage that occurs outside of those environments, including staff personal accounts and third-party tools not governed by the platform.

4. Limitation of liability

To the maximum extent permitted by law, G3 Systems is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the platform. Our total liability for any claim relating to the service is limited to the amount you paid to us in the 3 months prior to the event giving rise to the claim.

5. Your responsibilities

You are responsible for ensuring your policies are accurate, communicated, enforced, and reviewed regularly, and that your organisation complies with applicable laws (including the Privacy Act 1988 and the Australian Privacy Principles where applicable) and contractual obligations.

6. Subscription, billing, and payment terms

  • Subscriptions are billed in advance on a recurring basis (monthly unless otherwise agreed) through our payment processor, Stripe.
  • Prices are in Australian Dollars and are exclusive of GST unless stated otherwise. GST will be added where applicable once we are registered for GST.
  • If a payment fails, we may suspend access to the service until payment is resolved, after giving you reasonable notice.
  • We may change subscription pricing with at least 30 days notice before the change takes effect for existing subscribers.

7. Cancellation and refunds

  • You may cancel your subscription at any time through your account settings or by contacting support.
  • Cancellation takes effect at the end of the current billing period. We do not provide pro-rata refunds for partial periods unless required by law.
  • One-time setup fees are non-refundable once the related setup work (such as policy generation or onboarding) has been performed.
  • Where a free trial is offered, the trial terms will be stated when you sign up. If a trial ends without payment, your access to paid features will end and your data will be retained and then deleted in line with the retention periods in our Privacy Policy.

8. Termination

  • We may suspend or terminate an account for breach of these terms, non-payment, or unlawful or abusive use of the platform, with reasonable notice where practical.
  • You may terminate at any time by cancelling your subscription.
  • On termination, your access to the platform ends. Your data may be retained for the periods described in our Privacy Policy before deletion.

9. Acceptable use

  • You and your staff must not use the platform to process content you are not lawfully entitled to share with us.
  • You must not attempt to reverse engineer, resell, or circumvent the platform's security or usage limits.
  • You are responsible for the conduct of your own staff who access the platform under your account.

10. Intellectual property

  • We retain all rights in the platform itself, including its software, design, and underlying technology.
  • You own the specific policy documents and reports generated for your account through your use of the platform, subject to you having paid for the relevant subscription or service.
  • You grant us a licence to process the content you submit solely to provide the service to you.

11. Australian Consumer Law and consumer guarantees

Nothing in these terms (including the limitation of liability in section 4) excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

12. Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute arising out of or in connection with these terms is subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to these terms

We may update these terms from time to time. If we make a material change, we will provide reasonable notice by email to the address associated with your account, or by an in-product notice, before the change takes effect, where that is practical.

14. Effective date

These Terms of Service are effective from 29 June 2026.